Get in Touch
Have questions about lottery games, need support, or want to learn more? We're here to help. Reach out and we'll respond promptly.
Contact Information
Choose the best way to reach us. We're available to answer your questions and provide support.
Phone
+61 243 211 200
Mon-Fri: 9am-6pm AEST
support@AussieJackpotZone.com
24-48 hour response time
Service Area
Victoria, Australia
Licensed & regulated
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. All fields are required.
You must be 18 or older to participate in lottery games
Frequently Asked Questions
Find quick answers to common questions. Can't find what you're looking for? Contact us directly.
You can reach our customer support team through multiple channels:
- Phone: Call us at +61 243 211 200 during business hours (Mon-Fri, 9am-6pm AEST)
- Email: Send your inquiry to support@AussieJackpotZone.com with 24-48 hour response time
- Contact Form: Fill out the form above for detailed inquiries
We strive to respond to all inquiries promptly:
- Phone Inquiries: Immediate assistance during business hours
- Email & Forms: Within 24-48 hours on business days
- Urgent Matters: Please call us directly for faster resolution
Absolutely! We're happy to provide detailed information about:
- Game rules, jackpot sizes, and winning odds for all lottery games
- Ticket pricing, draw schedules, and how to participate
- Prize claiming process and winner verification procedures
- Payment methods and transaction security information
We take responsible gaming very seriously. Resources available include:
- Visit our Responsible Gaming page for comprehensive information
- 24/7 helpline: 1800 858 858 for confidential support
- Self-exclusion tools, spending limits, and time management features
- Links to professional counseling services and support organizations
We have multiple retail locations across Victoria, Australia. For a complete list of addresses, phone numbers, and Google Maps directions, please visit our Locations page.
Each location offers in-person lottery ticket purchasing and assistance from our friendly staff.
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We're Here to Help
Whether you have questions about lottery games, need account support, or want to learn about responsible gaming, our friendly team is ready to assist you.